Returns and Refund
Tuxxytail processes returns and refund on a case by case basis with reference to the guidelines below.
- Delivered item is not found in contact with any fur-friend or fur-member.
- Defective issues are required to notify us within 24 hours upon delivery.
- Delivered item has remained in condition the same as upon delivery, including packaging.
- Careless purchase decisions without prior understanding the product in detail will not be entertained